What is the general duty of GMs?

• A. To maintain ship navigation
• B. To perform internal alignment
• C. To manage training schedules
• D. To supervise maintenance crews

Answer: (B)

The main idea here is internal coordination. A general manager’s broad role is to ensure all parts of the organization are aligned with the overall strategy—bringing together goals, policies, processes, and resources so that departments work toward a common purpose. By focusing on internal alignment, the GM helps prevent silos, streamlines decision-making, and keeps performance metrics and incentives consistent with the plan. The other tasks mentioned—maintaining ship navigation, managing training schedules, or supervising maintenance crews—are specific operational duties typically handled by specialists or separate departments, whereas aligning the organization as a whole falls to the general manager’s overarching coordination responsibility.